Frequently Asked Questions
1. How can I place an order on Gomtishop?
To place an order, simply browse our categories, add items to your cart, and proceed to checkout. Follow the steps to confirm your delivery details and payment.
2. What payment methods do you accept?
We accept bKash, Nagad, Rocket, and Cash on Delivery. You can select your preferred method during checkout.
3. How long does delivery take?
Delivery within Dhaka usually takes 24–48 hours. Outside Dhaka, it may take 2–5 business days depending on the location.
4. Can I return or exchange a product?
Yes, if the product is defective or incorrect, you can request a return or exchange within 3 days of receiving it. Please check our return policy page for more details.
5. How can I contact customer support?
You can reach us through the Contact Us page, email at support@gomtishop.com, or call us at our hotline number listed on the website.